Refund and Cancellation Policy

Geek Jobs provides digital subscription services. This policy explains how subscription cancellation and refunds are handled.

1. Subscription cancellation

You may request cancellation of a paid subscription at any time by contacting [email protected] or using any cancellation option made available in your account.

Unless otherwise stated at checkout or required by applicable law, cancellation stops the next renewal and does not automatically create a pro-rata refund for the current billing period.

2. When refunds may be issued

Refunds may be considered for duplicate charges, an incorrect charge, a payment captured without the corresponding subscription being activated, or a material payment or service-processing error attributable to Geek Solutions. We will also comply with any refund rights that apply under applicable law.

3. Refund request process

Email [email protected] with the account email, transaction date, amount, and payment or subscription reference if available. Please do not send your full card number, CVV, UPI PIN, password, or other payment credentials.

4. Refund timeline

After an eligible refund is approved, we will initiate it through the original payment method or the payment provider's supported refund process. We aim to initiate approved refunds within 5 to 7 business days. The time taken for the funds to appear in your account can depend on your bank or payment provider.

5. Failed or interrupted payments

If a payment fails or is interrupted and no successful payment is recorded, your paid plan will not be considered activated solely because you reached the checkout screen. If your account is charged but the plan is not activated, contact us with the transaction reference so we can investigate.

6. Digital service and no returns

Geek Jobs is a digital service. There are no physical products to return or exchange.

7. Payment provider

Payments may be processed by Razorpay. Razorpay facilitates payment processing, while subscription cancellation and service-related refund requests are handled by Geek Solutions under this policy, subject to applicable payment-provider and legal requirements.

8. Contact

For cancellation or refund support, contact [email protected].